JD Williams IBM User Experience Design from ibm 2020 revenue Watch Video
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Description: JD Williams (JDW) is the UK’s leading direct home shopping company, specialising in plus size clothing and footwear; the company possesses over 20 catalogue brands. JDW’s vision is to transform from a catalogue to an e-Commerce business, which will provide a quality customer experience and deliver £2bn revenue by 2020. To achieve this JD Williams engaged IBM to design a new multichannel Online website (mobile and desktop solutions across all brands) and Contact Centre solution.nnJDW’s new
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